As the name implies, this would include moving equipment, adding users, making changes to user accounts or installing software. Since this type of request should be pre-planned, these are always considered a Priority 3.
Notify us of your new users that will need to be added to your organization. Please let us know at least 3 days prior to the new person needing access to your IT systems.
Notify us that a user will be leaving or be terminated. This information is kept private but will allow us to coordinate removal of access to the organization IT systems at the time required.
Inform us of equipment (hardware and/or software) that is needed so a quote can be generated and sent over for approval.
Notify us of an upcoming update software program used by your organization. Please let us know at least 1 week prior to the date of the update.
Request changes to be made to the Content Filtering. This can be used for adding, removing, or modifying any content filtering settings.