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INC Systems Help Desk

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Service Requests

As the name implies, this would include moving equipment, adding users, making changes to user accounts or installing software. Since this type of request should be pre-planned, these are always considered a Priority 3.

 New User

Notify us of your new users that will need to be added to your organization. Please let us know at least 3 days prior to the new person needing access to your IT systems.

NEW USER


Remove User

Notify us that a user will be leaving or be terminated. This information is kept private but will allow us to coordinate removal of access to the organization IT systems at the time required.

REMOVE USER


Order Request

Inform us of equipment (hardware and/or software) that is needed so a quote can be generated and sent over for approval.

Order Request


Software Update Request

Notify us of an upcoming update software program used by your organization. Please let us know at least 1 week prior to the date of the update.

Update Request


Web Filter Change Request

Request changes to be made to the Content Filtering. This can be used for adding, removing, or modifying any content filtering settings.

Content Filtering


Password Reset Request

Contact us to reset your password. This may include your computer password, e-mail password, portal password, etc.

Password Reset


810-213-2100

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10761 S. Saginaw St., Suite H
Grand Blanc, MI 48439