Service Requests
Requests to Move, Add, or Change
– Add or Remove a User
– Request New Equipment
– Password Reset
– Install Software Program
Issue / Problem
Broken or not working as expected?
– Computer won’t boot
– Email not sending or receiving
– Internet is down
– VPN not connecting
Help / Assistance
Nothing broken? We can help!
– Help with an Excel Formula
– Help formatting a Word Document
– Understanding technical terminology
– Request for information